Adorable Ad moissanite jewelry | Azure Ballad
-
Estimated Delivery:Nov 27 - Dec 01
-
Free Shipping: On all orders over $75
Adorable Ad moissanite jewelry | Azure Ballad
FREE SHIPPING
We are glad to bring our customers great value and service. That’s why we provide free shipping on orders above $99 from our warehouses all around the world.
LOST/MISSING PACKAGES
We are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address are correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.
SHIPPING TIME
Shipping time is 3-10 working days.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
Frequently Asked Questions about AD Jewelry
When and where it is worn?
- Best Worn With: Evening gowns, cocktail dresses, formal western wear, or elegant sarees.
- Ideal Events: Cocktail parties, receptions, business events, or dinner dates.
How to Care for my AD Jewelry?
1. Storage:
Separate compartments: Store American diamond or zircon jewelry in separate compartments to avoid scratching the stones or metal settings. Use soft pouches or boxes.
Keep it dry: Store in a cool, dry place to prevent any moisture that could lead to tarnishing or discoloration.
Avoid direct sunlight: Prolonged exposure to sunlight can cause the sparkle of CZ stones to diminish over time.
2. Cleaning:
Mild soap solution: Use a mixture of mild soap and lukewarm water to clean your CZ jewelry. Soak the jewelry for a few minutes, then gently scrub with a soft brush.
Dry thoroughly: Ensure the jewelry is completely dry before storing it, as moisture can cause tarnishing or discoloration of the metal settings.
Avoid harsh chemicals: Stay away from bleach, acetone, or alcohol-based cleaners, as they can damage the stone’s finish and the metal.
3. Handling:
Avoid perfumes and lotions: Always apply perfumes, lotions, and sprays before wearing zircon jewelry, as these products can create a film on the stones and reduce their brilliance.
Daily wear tips: While zircon jewelry is durable, it’s best to avoid wearing it during activities that involve a lot of physical contact or exposure to chemicals.
4. Polishing and Maintenance:
Professional polishing: To maintain the brilliance of the American diamonds, get your jewelry professionally polished and cleaned once a year.
Check settings: Inspect the metal prongs and settings periodically to ensure the stones remain securely set.
If I want to return the jewelry, how can I do that?
Our Return Policy is simple. You can return the item within 15 calendar days from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you must have the receipt or proof of purchase.
Please contact our customer service team at info@vinnis.ca to initiate a return. We will provide you with a return authorization and instructions on how to return your item.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at info@vinnis.ca
Exceptions
Certain types of items cannot be returned, such as personalized items or earrings for hygiene reasons.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@vinnis.ca to arrange a replacement or refund.
Changes to This Policy
We reserve the right to update or change our Return and Refund Policy at any time. Any changes will be posted on this page.
Effective Date
This Return and Refund Policy is effective as of 23-06-2024