Ratanjali Necklace

• Best Worn With: Traditional Indian attire like sarees, lehengas, or Anarkali suits.
• Ideal Events: Weddings, cultural celebrations, festive events like Diwali, or formal gatherings.

Kundan jewelry is delicate and features intricate designs with uncut gemstones set in gold foil. To maintain its beauty, follow these specific care instructions:

1. Storage:

Soft cloth or velvet pouches: Store Kundan jewelry in a soft cloth, velvet pouch, or fabric-lined box to protect it from moisture and prevent scratches.

Avoid mixing with other jewelry: Keep Kundan pieces separate from other jewelry items, especially metal ones, to avoid scratching the delicate gold foil.

Keep it dry: Always store Kundan jewelry in a dry place, as moisture can tarnish the gold foil and loosen the gemstones.

Avoid humidity: Use a silica gel pack or moisture-absorbing pouch to keep the storage area dry.

2. Cleaning:

Avoid water or liquid cleaners: Water can loosen the stones, and harsh cleaners may tarnish the gold foil. Wipe gently with a soft, dry cloth to remove any dirt or dust.

Use a brush for detailing: For intricate designs, use a very soft brush to clean crevices, but avoid applying pressure that could damage the setting.

3. Handling:

Avoid perfumes and cosmetics: Apply makeup, hairspray, or perfume before putting on Kundan jewelry, and ensure that the skin is dry. Perfumes can corrode the delicate metal foil and dull the gemstones.

Remove during physical activities: Kundan jewelry is fragile and can easily break or tarnish. Remove it before any physical activity, including household chores or exercising.

4. Professional Care:

Re-polishing and repair: If the gold foil begins to wear or the gemstones loosen, have the piece professionally cleaned or repaired to maintain its original look.

Our Return Policy is simple. You can return the item within 15 calendar days from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you must have the receipt or proof of purchase.

Please contact our customer service team at info@vinnis.ca to initiate a return. We will provide you with a return authorization and instructions on how to return your item.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at info@vinnis.ca

Exceptions

Certain types of items cannot be returned, such as personalized items or earrings for hygiene reasons.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@vinnis.ca to arrange a replacement or refund.

Changes to This Policy

We reserve the right to update or change our Return and Refund Policy at any time. Any changes will be posted on this page.

Effective Date

This Return and Refund Policy is effective as of 23-06-2024